EXCHANGE AND RETURN
- Please keep the original box and packing material of the package
for retunes within the 14 day exchange period. Without it we will not be able
honor any request of exchange/return.
- No claims can be filed over 14 days after package has been delivered, please
make sure to check the package immediately after received.
- No claims will be accepted if the damage was caused by customer's abuse,
negligence, or incorporated installation.
IF
YOU RECIVE DEFECTIVE GLASS ?
If product is defective upon arrival, please email us immediately
with a digital photo of the product, we will assist you with the returning
procedure and we will be responsible for all shipping charges
IF
YOU RECIVE DAMAGED GLASS?
When you receive the package please shake it and make sure it is not broken
during shipment. If so do
IF YOU DO NOT RECIVE GLASS?
Lost package in transit we will reship or refund.
IF YOU RECEIVED INCORRECT ITEM?
If we miss ship the wrong Glass or it is defective email us a
photo to the
contact information and we will ship the right glass and we will
issure a prepaid return shipping label.
PURCHASED WRONG ITEM AND YOU NEED TO EXCHANGE?
if the customer orders wrong part we will exchange the glass as
long as it is still in new condition and not damaged. Customer is responsible for shipping charges
both directions. This also is the same
for return glass plus 15% restocking fee within 15 days.
PURCHASED WRONG ITEM AND YOU WANT A REFUND?
If buyer purchased the wrong item by error and wants a refund,
buyer is responsible for all shipping charges. Returned items will be subject
to a 15% restocking fee, and must be in brand new, resalable condition
SHIPING AND HANDLING
WE
SHIP TO WORLDWIDE WITH PHYSICAL ADDRESS ONLY . EMAIL YOUR ADDRESS
WE CANNOT SHIP TO P.O. OR APO/FPO ADRESSES
Any delivery address changes or incorrect address after we have
shipped requires the Buyer to paid a fee which is charged by the shipping providers.
We are not responsible for any delay if buyer provides incorrect
shipping information
Original orders
are shipped FREE, reshipments are charged per exchange/returns policy.
TERMS
·
All sales are final
·
Free shipping by Ground Service only. Business days are Monday to Friday.
·
Any additional Shipping,
Installation, or Incidental fees are Non-refundable.
·
Undeliverable or refused
the customer will pay reshipping cost and handling fees there is a 15% restocking
fee.
CONTACT
Questions?
Call us
at 972-217-2298
We
accept immediate payment required via PayPal Only
We charge sales tax on total prices to all shipments to California
PEYMENT
Item
descriptions:
1.
All glass are approved by the Department of
Transportation and have DOT # on them
2.
All glass meets or
exceeds OEM specifications
3.
All tempered glass
comes in original sleeve.
4.
All glass are new
parts.
5.
All glass packages
do not come with installation directions or manual.
6.
Some glass comes
with attachment while others have no attachments from the manufacturing..
7.
Most glass come
with a factory green tint which looks to most people as clear glass. Some back door, quarter and back glass comes
with a privacy tint.
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