Newmatics Inc.1229 Colorado Lane STE 705 Arlington,TX 76015
(817)795 3082 & (817)795-1033 M-F 9:00 AM- 6:00PM CST

We charge 8.25% Sale Tax for all Sales in State of Texas.

 

Our Store Policies

Please Read Before You Make Your Purchase

Parts Sold For OFF Road / Show USE Only

About US:-

Newmatics was established in 2008 with one goal in mind. Provide best parts at cheaper prices and great customer service.Newmatics is your one Stop Shop For All Air Ride Suspension Needs. We are Direct Distributors for all Major Air Suspension Manufacturers in USA. We are Authorized dealers for VIAIR, Air Lift, Air-Zenith, AVS and Kleinn Train Horns. We carry only brand name parts in stock with full warranties from manufacturers. We do offer Whole Sale Accounts and prices to shops. For further details please call us to check our Whole sale program and prices. We are located at 1229 Colorado Lane, STE 705, Arlington, TX 76015

Payment Information:-

• We Accept Payment only Via PayPal only.
• Immediate Payment is required on all BUY IT NOW Items.
• We accept PayPal Payments from confirmed addresses only. We do not accept Payment from other countries with different bill to and ship to addresses.
• All orders will be shipped within 24 to 48 Hrs. of Cleared Payments.
• We accept Payments via PayPal from Most countries (Not all) in the world.

 Shipping Information:-

• We Use UPS/FedEx and USPS Shipping Services to ship all of our items within USA as well as all to International destinations.
• Most of the FREE Shipping Items are shipped with USPS OR FedEx Depending upon the location of the buyer.
• International Shipping is Via USPS Priority Mail International OR USPS Express Mail Services only (Where Express Shipping is indicated in the listing & selected by customer)
• Some International purchased Items may be shipped Via FedEx International due to the weight restrictions by USPS or due to the value of item.
• All Items are shipped with tracking number uploaded to PayPal within 24-48 Hrs. after the order has been placed.
• All orders placed before 2 PM CST time will be shipped same day (with the exception of items on back order or the address cannot be verified with USPS/FedEx or UPS System. (In this case we will contact you by Phone or email through eBay to provide accurate address information.)

 International Shipping & Handling:-

• As an International buyer you may have to pay some Duty/Tax/VAT charges as per your country Customs Laws, So Please check the applicable laws and custom fees/duty or tax prior to buying the items.
• Our item price plus shipping does not include any Customs Duty/Tax/Vat in it. So we are not responsible for any extra tax or duty charged by customs in your country.
• There might be an additional delay in delivering items in certain countries due to customs process, so if your item shows in transit that means its either en route to your country or in the customs, please give it additional time to change the status to out for delivery before reporting an item not received.
• We will not declare lower Value or Mark your item as a Gift since its against the law and can cause further delay in delivering items on time to you.
• Most of the time items shipped via USPS Can be tracked within 24 Hrs. but in some cases it takes more than 24-48 Hrs. for items to show up in USPS Tracking System please contact us through eBay if the status does not change after 4-5 business days.

Return Policy:-

• All items with Manufacturing defects or not as described can be returned to us within 14 Days of actual purchase a full money back or an exchange will be offered for same item or same type of item.
• All Items must be in its original Condition and shape while returning them.
• Items bought by mistake by customer will be subjected to 20% re-stocking fees. Original Shipping charges paid by customer for shipping are no-refundable. Shipping will be paid by buyer to send items to us and it will be non-refundable.
• If an item or items are defective then we will pay you shipping for sending this item back to us or to our manufacturer. A prior approval will be required for this.
•  A prior approval will be required from us before sending the items back to us or to Manufacturer for Warranty. RMA number must be obtained from us prior to sending items back to us or to Manufacturer.
  
  Please include your full address,contact number along with the eBay original order details page with returned items in order to expedite the return/refund process.

 Feedback:-

 Your Feedback is very important to us so please leave us a positive feedback once you have received your item on time and in good condition. Our Automated feedback system leaves a positive feedback for all customers upon receipt of payment. If you have any issues or are not satisfied with your purchase on eBay through our store, please contact us via eBay or at any of our direct phone numbers we will try to resolve all issues and concerns in a timely manner. Your feedback as well business values a lot for us so before leaving a neutral or negative feedback please contact us so we can take care of your questions and concerns.

Contact Us:-

We can be reached via eBay Contact us or at (817) 795-3082 OR (817) 795-1033 Monday Through Friday Between 9:00 AM- 6:00 PM Central Standard Time. You may be interested in our other eBay listings.