Audi & Volkswagen Genuine Oil Filter 071 115 562 A on 2040-parts.com
Location:
AnJi,Zhejiang, China
Condition:New
Brand:AD
Placement on Vehicle:Front
Manufacturer Part Number:071 115 562 A
Warranty:1 Year
CUSTOMER SERVICE INFORMATION
Problems with the Package!!! Help us fix it for you.
All customer claims must be notified within 7 days of receiving the product.
Defective Part. If the part you received has a manufacturer's defect, please send an Email via Ebay Message system so we can get you a part without a defect! We do need you to send back the defective part before we ship you a replacement. Don't worry, we'll pay for the shipping costs to get the part(s) back by emailing you a pre-paid shipping label to put on the shipping box - then you give that shipping box to UPS and they'll bring it back to us. As soon as we receive the defective part and inspect it, we'll get a replacement on its way to you. Damaged in Transit Inspect your package(s) BEFORE you accept it from the delivery person!! If you see any damage and/or evidence of tampering on the outer packaging please make sure that the delivery person makes a note of this damage on the delivery receipt. Without this note on the delivery receipt we cannot fix this problem for you. Once you've made sure the note of damage is on the delivery receipt, tell the delivery driver that you refuse to accept the damaged package, then please send an Email via Ebay Message system so we can we can send you a replacement part! As soon as we confirm with our carrier that the delivery receipt has the note of damage, we'll get a replacement on its way to you. Missing Part(s) If you don't have all the parts you ordered, first check the packing slip that was included with your shipment. In order to fill your order quickly and efficiently with items already in stock we may have split your order into multiple shipments, which we indicate on the packing slip. If this is the case, rest assured that you will not be charged any additional shipping costs beyond those you originally paid. Second, check your email for messages from us providing additional tracking numbers for the rest of your items. You can check the whereabouts of the additional packages using the tracking number and the carrier's website provided in the email. Wrong Part(s).We work really hard to make sure we send you the exact part(s) you won / ordered, but sometimes things get mixed up and you might receive a part that's not what you won / ordered. If this happens, please send an Email via Ebay Message and tell us so we can get you the correct part(s)!
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