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Ford recalling Explorer and E-series vans

Tue, 21 Jan 2014

Ford is recalling its E-series van and Explorer SUV for two different reasons. The vans could develop bubbles in the windshield, decreasing visibility, while the Explorers need to have their steering gears checked.

The van’s windshields were improperly manufactured, according to the NHTSA, some forming bubbles after an extended time in hot temperatures. This could reduce visibility, increasing the risk of a crash. The recall is expected to begin later this month.

More than 4,500 vans are affected, all from model year 2011. Owners can contact Ford’s customer relations center at (866) 436-7332 or NHTSA at (888) 327-4236.

The Explorers affected are from model years 2011 and 2012 and received a suspect replacement steering gear after Sept. 1, 2013. Approximately 300 steering gears are potentially affected in the U.S.

NHTSA says the bad gears could lead to a locked steering gear, increasing the risk of a crash, though the likelihood of that occurrence is very low.

Ford has already started sending letters to owners known to have received the bad gear; Ford will finish the mailing of letters by Jan. 24.

Owners can contact the numbers above if they think their car has the faulty gear.




By Jake Lingeman