We accept PayPal, Visa, MasterCard, American Express, and Discover. Should you have a payment-related question, please email us through eBay. However, if your question is of a nature that requires personal assistance via telephone, you can contact us at our customer service numbers below:

Mon - Fri9 am - 4 pm Eastern:301-231-0055
Saturday9 am - 1 pm Eastern: 301-231-0055
After HoursEmergencies only:301-742-2230

Maryland residents must pay 6% sales tax.

RWI AMERICA’s Cool No-Hassle
Good Return Policy

We are committed to providing you the best experience.

  • Returns are accepted as long as a request for return is emailed to us within seven days of your receipt of the item.
  • If the return is due to our mistake, shipping costs will be refunded.
  • In cases not related to seller error, a nominal restocking fee may
    be assessed. This will be determined on a case-by-case basis.

RWI AMERICA’s Cool One Year Warranty

As part of the 5 star buying experience, RWI AMERICA will replace any defective part for one year after the purchase date as long as the part was installed using generally accepted industry standards. Please contact us through eBay for warranty claims.

We pledge to do everything we can to assist you during the return process. A returned goods authorization number (RGA) is required before a return can be processed. Shipping costs are the responsibility of the buyer.

RWI AMERICA is a family owned and operated parts distribution company. Larry discovered eBay in 1998 and became an avid buyer of comic books, sports cards, and sports memorabilia.

When sales of motor vehicle parts started moving to eCommerce, Larry saw an opportunity to provide 5 star service through an eBay store. He enlisted the help of his wife and daughter. Together the three of them have created a platinum level eBay store.

We have been able to grow our business because of our great customer service. We only sell high quality auto parts. Many are OEM and all meet or exceed the OE Standards

With the exponential growth of our eBay store, RWI AMERICA has expanded to cooperate with other strategic partners in order to continue to provide service at the highest possible level. We are pleased to offer those services to you, and appreciate the opportunity to serve. The trust you have placed in us will be honored with our best efforts. We understand that we work for you.

Our items listed on eBay are intended for sale through eBay. Should you have a question, please email us through eBay. However, if your question is of a nature that requires personal assistance via telephone, you can contact us at our customer service numbers below:

Mon - Fri9 am - 4 pm Eastern:301-231-0055
Saturday9 am - 1 pm Eastern: 301-231-0055
After HoursEmergencies only:301-742-2230

 

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