*We will ship the goods by Local Stock For Customer in US, UK, CA, Tracking Number will update in 3 days, It takes approximately 4~10 business days (except weekend) to receive the goods.

*We automatically ship to AU by UBI package Post, It takes approximately 9~15 business days except weekend.

*Expedite shipping way like EMS, DHL, Fedex is optional. If you need ,please contact us for extra shipping fee.

*If you have not received your item after 35 days, please dont hurry to open case to us. Contact us immediately , we would recheck the shipping status for you and decide refund or something in your request.

*We do COMBINED SHIPMENT on any multiple purchases. We are pleased to grant a 10% shipping cost discount on purchases with more than one (1) item. Please feel free to contact us for discounted shipping costs when buying multiple items from us.

*We are also happy to offer personalized discounts for larger orders

*Warranty
Items under the warranty period may be returned to us for repair or replacement. The warranty only applies to defects caused by material or workmanship and does not cover damages caused by the user's mishandling. Items that are defective or dead on arrival shall be replace or refund if you report the problems within fifteen (15) business days of delivery. For all returns, you must contact our Customer Services in writing to describe the reason for returns and obtain a return item authorization (RMA) code prior to sending the items back for exchange or credit. 

*Return & Replace
All returned products must be in their original packaging with all included accessories intact, and must be accompanied by a copy of the Return Item Authorization (RMA) issued by us, and sent to the address indicated in the Return Item Authorization. We shall notify you by email once we have received and processed your returned item. We typically process your returned items for evaluation & investigation within seven (7) days of receiving them. If it meets our warranty requirements, a refund will be given or a brand new replacement unit will be sent to you at our cost.

*Taxes & Custom Duties
The shipping cost does not cover any local taxes, import duties, customs clearance, or any other import-related costs levied by your government. Please check with your local customs office for more information.

Auto-Vox As a well established manufacturer of Intelligent Rearview Mirror Monitor, backup camera system, Car DVR and other Vehicle Accessories for over 10 years, we have gained trust from our customers and market share world wide, owing to our beliefs of "Quality First", "Customer Focus" and "Value-priced".