BEFORE BIDDING

We highly recommend you read our policies carefully before any biddings;
For any question, please feel free to contact us via eBay MSG/email;
All messages received will be responded within 24 hours due to time differences.

PAYMENT

We accept payment through PAYPAL ONLY;
Please pay within 7 days, otherwise the transaction is regarded as cancelled
Please use Add To Cart if you buy multiple items
TOTAL AMOUNT DUE includes the final auction price plus S&H (Shipping and Handling)
Please submit your favorites if available (colors, etc.) in the PAYPAL NOTES SECTION

SHIPPING

Orders usually shipped within 2 business days after cleared payment, except for weekend and holiday. We would be responsible for the item until it arrives safely to you. Please contact us if the item is delivered in damaged condition
Worldwide shipping
Import duties, taxes and charges are not included in the item or shipping charges
Please keep your PAYPAL and eBay address accurate and updated. We are not responsible for undeliverable addresses. In case you have to change the address, please contact us via eBay MSG/email IMMEDIATELY after checkout rather than marking it on the Notes (we may not check the eBay note in time), we will do our best to change the address before shipping
We are glad to combine delivery for more than 1 item to the same destination
If you did not receive your item within 30 days from payment, please contact us immediately
Worldwide airmail from Hong Kong, usually it takes 10~20 business days to arrive
The parcel may be delayed by holiday rush, weather condition or other reasons. We will keep you in touch. Thanks!

RETURN

Please contact us in 7 days and return the item in 10 days from the date it was received. Otherwise, the returned package will not be accepted
The returned item must be in the original packaging
Return postage is to be paid by the Buyer. We will process exchange or refund when we receive it

WARRANTY

One year manufacturer's warranty (excluding misused after receipt)
Defective items must be reported and returned to us within the warranty period (and in the original packaging, if possible). We do not repair or replace for an expired item

FEEDBACK

We maintain all-round service for you. Your POSITIVE feedback is most inspiring and your valuable advice is most welcome. We hope you contact us immediately BEFORE you give a neutral or negative feedback

Have a good time!

ABOUT US

Welcome to the store of ALOPEX, a reliable wholesaler worldwide.

ALOPEX, dedicated to quality and service!

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