04 05 06 07 08 09 10 VRD UPPER LOWER GRILLE SCION tC GRILL(gun metal)

+Installation guide is not included.

+Professional installation is strongly recommanded

+Fit on 2004 2005 2006 2007 2008 2009 2010 Scion tC ONLY"

+Made with Durable High Quality ABS Plastic

+Protects your car radiator, intercooler, and to other vital engine component

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1. At this time, we accept PayPal payments only in US dollars.

2. A valid phone number is also required to process your order.

3. California State buyers are subject to 8.75% sales tax.

4. Orders will be cancelled for customers who do not complete payment within 10 days.

5. Prior to making a payment, please review your PayPal account setting and ensure sufficient balance is allowed for the purchase to avoid any unnecessary transaction failure.

Ground Delivery Carriers: FedEx / UPS / USPS
Estimate delivery time: 3-5 business days.

Trucking companies (for oversize/overweight packages): ESTES Express / Best Overnite Express / D&L / SAIA
Estimate delivery time: 4-8 business days.

1. Shipping price is for this item is to the continental 48 states only.

2. Additional shipping charge will apply to buyer from Alaska, Guam, Hawaii, Puerto Rico or Virgin Islands.

3. We do not ship body kit or hood internationally, and we do not ship to P.O. Box, APOs, FPOs, or Military Mail Box either.

4. We use trucking service for body kit and hood packages only, the tracking number can only be used at carrier's own websites to update delivery status.

5. Please open/inspect package upon arrival with the delivery agent present BEFORE you sign for it. If there is any damage, you must note it on the delivery slip. Any damage claims must be made to us within 1 business day (NO EXCEPTIONS).

6. At this time, we only ship within US. A valid and physical US shipping address is required for delivery. All merchandises will be shipped to the address you provide via eBay or PayPal profile.

7. If a package is refused or undeliverable, it is the buyer's responsibility to contact us to request reshipment. Reshipments will incur a reshipping fee and the buyer is responsible for the reshipping fee.

8. Hood Lord Auto Parts holds the highest standards in product packaging and inspection before any merchandise is shipped to our customer.

9. Please allow 4-8 business days for delivery. If an item has not been shipped within 15 business days, customers are encouraged to contact us immediately with their order number, so that we can quickly resolve any outstanding issues with the order.

10. If you would like to change the shipping address or have questions about an order, please contact us within 24 hours after you submit the payment.

11. Instruction for Hood/Body Kit Buyer

* We can deliver the body kit/hood package to the body shop that handles installation for you. Please make sure to edit shipping address during checkout. We need detail info about the body shop: Business title, shop address, contact person, and phone#. Please also have your body shop aware of the coming package just in case they might refuse it due to unknown delivery.

* Your order info will be forwarded to our warehouse, someone will be contacting you with the phone number provided.

Please keep in mind
* Upon receiving your package, please DO NOT sign any paper works given by the truck driver yet until you have fully inspected or walked through checking that there is no damages to the product itself.

* If the truck driver refuses to let you inspect the package do not accept the item or sign the paper works. Write down the truck driver's name and let us know, we will report to the trucking company.

* You have the full right to open the package in front of the truck driver during inspection and refuse to sign the paper work (same as refusing to accept the package) if a damage is detected.

* All of the packages come with an insurance, protecting you as a buyer and us as a seller. If the truck driver refuses to take the damaged package with whatever reasons it is mainly because they don't want to take the responsibility or let us use the insurance coverage that is included.

1. Please follow the instructions below to file claim if you receive a defected, damaged or wrong item.

Step 1. Contact us via eBay messaging, please make sure to include your eBay ID or Item#.
Step 2. Send pictures to us as evidence of actual condition of arrived item, and we'll verify that.
Step 3. Wait for our verification and we'll further advice on return/exchange/reship/refund.
Step 4. Please allow 2-3 business days for us to process return/exchange/reship/refund.

2. All returns must be approved before you ship any item back to us. A return label must be issued by Hood Lord Auto Parts.

3. Any unscheduled or unapproved returns will be shipped back to you. The buyer is responsible for return shipping costs.

4. It is the customer's responsibility to inspect the merchandise prior to signing off package. We are not responsible for any damage whether before or after installment.

5. To report fitment issue, a fitment report must be completed and consigned by certified Collision or Body Shop. Please send the fitment report along with images to us.

6. Very rarely, our items may be damaged in some non-obvious way (e.g.: manufacture defects or hidden damage). If you happen to receive such an item, please contact us.

1. Guaranteed fitment policy, if there is a fitment issue please contact us. We will need you to send in pictures of the the parts and show us what is the problem first. A copy of the business license from the body shop who is doing the installation. If the parts is defective after reviewing of the info you provided we will send a freight carrier to pick up the bad product and ship out new product.

2. All parts must be prepped and installed by a professional body shop that has experience working with fiberglass car parts including but not limited to cutting, filling, sanding, and shaving. Extra fees can be incurred for proper fitment. All parts are for off-road and show use only. Removal of the bumper reinforcement bars maybe necessary to mount/hang front and rear bumpers, this is done at the buyer/owners own risk, we do not accept liability for injuries resulting from customization of buyer/owners car, this is done at their own risk. You, as the buyer, are responsible for complying with any/all local, state, and federal laws.

3. Back Orders
We try our best to keep all items in warehouse that are posted thru our ads, however, there might be a chance that certain items are sold out before we can stop all our posting ads. If this is the case, we will promptly notify you and offer a waiting time, if you do not wish to wait, we will issue a full refund back to you immediately.

4. Installation instructions are not included. All items are Brand New unless stated otherwise on the listing. We sell DIY (Do It Yourself) items with few exceptions. We are not obligated in teaching you how to install. Professional installation is strongly recommended.

1. A valid contact information (eBay ID / Item ID) should be provided along with your message.

2. Due to a high volume of spam messages lately, please contact us through eBay message instead of sending messages outside of eBay. It is a better and more secured communicating channel for both buyers and seller. Please follow the steps to contact us, we will respond to your message 24 hours, Monday through Friday.

We need your help and full support to keep our eBay store running. Once your item arrives in satisfactory condition, please leave positive feedback and High DSR rating to show your continuous support for us. It is very important and we will do the same for your eBay account.

Please note the average DSR rating is around 4.6 score so a 4-star DSR rating is actually considered as very poor rating. Worse still, eBay will block any seller from new listing if their DSR score is 4.3 or less. Our business will be badly affected if we receive a 4-star or even lower DSR rating from you.

If for any reason you are no satisfied with the transaction, please kindly let us know by contacting us through eBay message. We believe all the problems can be solved if the buyer choose to work with us.