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Study finds customer satisfaction up slightly

U.S. customer satisfaction with vehicles industrywide has increased slightly, fueled by gains among Asian and European automakers, according to an annual report released by the American Customer Satisfaction Index on Tuesday. Overall satisfaction with the auto industry climbed 1.2 percent from 2010 to 83.

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Young Drivers Accident Risk Warning

RESEARCH commissioned by the RAC Foundation and carried out by transport research laboratory TRL has found that teenage drivers are involved in almost one in eight road accidents involving injury. Based on nationwide statistics covering five years 2008 to 2012, the survey showed that 11.9% of all road casualties were injured or killed in collisions involving a car driver aged 17-19. This was despite those aged between 17 and 19 making up only 1.5% of licensed drivers.