All non-special order parts may be returned within 60 days of invoice, if in new unused condition, in the original packaging and with proof of purchase. All video tapes, software, books and electrical items may not be returned! Please use the eBay RGA# for expedited refunds. Shipments must be PREPAID using UPS, US Mail, or FedEx Ground. Please include a list of the parts you are returning so we can notify you if something is lost in shipment. For your protection it is a good idea to insure the package for the full value. Refunds will be made in the same form of payment as the original purchase. Freight will be deducted from the original price if it was sold with free freight.
To return an item you will need to follow the steps below:
- Click on the "return this item" link from the Actions menu in your My eBay page for the item in question.
- Follow the steps indicating the reason for return.
- Initiate the RMA and print the return shipping label once processed by BCI.
- Wait for the return to process and refund to be received within 5- 7 days.
Most parts come with a limited manufacturer's warranty on the part ONLY. This warranty DOES NOT include labor cost for installation and removal or shipping. BARNETT PERFORMANCE HAS NO WARRANTY, EXPRESSED OR IMPLIED, BEYOND THE WARRANTY OF THE MANUFACTURER. If additional warranty information is required, please call us prior to installation. For all warranty returns, please call our eBay CUSTOMER SERVICE department at 866-522-3019 before shipping the item back. Most manufacturers prefer for the parts to go directly to them.
All warranties are voided if the part is modified or damaged inany shape,form or fashion.
In 1971, Warren Barnett opened an auto repair shop in Norcross,GA with the intention of supporting his family and to engage in his passion for drag racing. After a very short period of time, the company evolved into a racing parts business.
From then on, Barnett Performance has been well known in the drag racing community as a serious contender on the track as well as the South's Racing Equipment Headquarters! Warren's sons, Glenn and Kirk Barnett are now running the day-to-day operations of the business, and time permitting, will continue their father's example by racing competitively at drag tracks all over the south.
Today, racers every where know that doing business with Barnett Performance means the best price, the products they want are in stock, and free same day shipping.
It's a far cry from the little shop in Norcross that started it all. Barnett Performance is located in downtown Atlanta on Memorial Drive and occupies a full city block.
The warehouse has 100,000 square feet of inventory - filled with the products racers know and trust - ready to ship to you. Anytime you're in the Atlanta area, please feel free to stop by and visit our showroom. 5,000 sq.ft. of products on display for you to browse through, as well as our salesmen you can talk with.
In addition to the sales force in the showroom, Barnett Performance has a crew of knowledgeable salesmen taking calls from customers 6 days a week to fill their orders. Each salesman has his own direct toll free number.
All orders are subjected to a triple-point quality control. Every part is scanned from the shelf to the parts puller's cart. Then it's scanned from the cart to the shipping conveyor. Finally, the part is scanned from the conveyor to your shipping box. If any part is not scanned into the box, the shipment will not go out and the packer will not be able to continue. Three scans ensures 100% accuracy of your order. Also, to make sure you receive your package unopened, the package is sealed with our own security tape.
Customers who order by 5 p.m. will ship same day. Free shipping applies to all orders that weigh 70 pounds or less, plus a handling fee as follows....
$0.00 to $24.99 - $4.95
$25.00 to $99.99 - $9.95
$100.00 to $249.99 - $11.95
$250 and above - $12.95
At Barnett Performance, we know what it takes to compete in today's market - on and off the track. We work hard to earn your business and keep it!
To ensure eBay customers get the Specialized Care that might berequired, we established an eBays Customer Service number866-522-3019. It is available 9-5 Eastern time, Monday-Friday,excluding holidays.
Emails () will be answered within one business day. (Saturday, Sunday, & Holidays are not business days.)