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Cadillac plans dealer, consumer support for CUE infotainment system

General Motors is taking a page from Apple's Genius Bar tech-support program as its Cadillac brand rolls out a new infotainment system. GM is requiring Cadillac dealers to designate two employees as certified CUE specialists--one in sales, the other in service--as experts to walk customers through the system known as the Cadillac User Experience, or CUE. GM also plans to hire 25 service representatives that it will scatter across its largest markets to field questions from both dealers and customers.

First look at the redesigned BMW 3-series wagon

BMW has revealed the wagon version of the fifth-generation 3-series. The company says that the new 3-series Sports Wagon, known as the 3-series Touring in Europe, will reach U.S. showrooms about a year from now.

Mercedes BlueZERO E-Cell Plus Electric Concept Car revealed

Mercedes has revealed the BlueZERO E-Cell Plus Electric Concept Car The BlueZERO E-Cell is actually based on the existing A Class / B Class platform, which is interesting in itself. Why? Well, the sandwich construction of the A/B Class lends itself perfectly to battery storage for the BlueZERO E-Cell Plus, but this whole platform is due to be dumped when the next generation A/B Class arrives, as it’s considered too expensive to continue.