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Cadillac plans dealer, consumer support for CUE infotainment system

General Motors is taking a page from Apple's Genius Bar tech-support program as its Cadillac brand rolls out a new infotainment system. GM is requiring Cadillac dealers to designate two employees as certified CUE specialists--one in sales, the other in service--as experts to walk customers through the system known as the Cadillac User Experience, or CUE. GM also plans to hire 25 service representatives that it will scatter across its largest markets to field questions from both dealers and customers.

BMW 4-Series Gran Coupe revealed – looking very like the 3-Series Saloon

The first photos of the new BMW 4-Series Gran Coupe arrive The BMW 6-Series Gran Coupe looks like a four-door stretched version of the 6-Series, as it should, And it works; it’s a simply brilliant car. But we always wondered how BMW were going to differentiate the 4-Series Gran Coupe from the already existing 3-Series, which is already a 4-door saloon version of the new 4-Series Coupe. And if the leaked photos of the new 4-Series Gran Coupe are anything to go by, the answer is – not by a lot.

RAC to carry universal spare wheel

The RAC believes call outs to cars with punctures but no spare wheel will reach 250,000 a year by 2015, so has decided to roll out its own universal spare wheel as a hassle-reducing solution. The universal spare wheel, which has already been successfully trialled, should become standard equipment for all RAC breakdown patrols by early February 2014. On Bing: see pictures of universal spare wheels Spare wheel solution from the RAC The RAC has taken this step as increasingly few modern cars are sold with a factory-fitted spare wheel as standard.