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Cadillac plans dealer, consumer support for CUE infotainment system

General Motors is taking a page from Apple's Genius Bar tech-support program as its Cadillac brand rolls out a new infotainment system. GM is requiring Cadillac dealers to designate two employees as certified CUE specialists--one in sales, the other in service--as experts to walk customers through the system known as the Cadillac User Experience, or CUE. GM also plans to hire 25 service representatives that it will scatter across its largest markets to field questions from both dealers and customers.

Ferrari F12 TRS: the one-off made for the 2014 Ferrari Cavalcade

By Tim Pollard First Official Pictures 23 June 2014 10:25 This Ferrari F12 TRS is a new one-off Ferrari F12 barchetta shown at the weekend's Ferrari Cavalcade, a parade of 90 prancing horses on the Italian island of Sicily. It just goes to show that for the wealthiest customers, even a £239,000 Ferrari coupe isn't good enough...  An anonymous Ferrari owner commissioned the bespoke model, which is based on the F12 Berlinetta and said to be inspired by the 1957 250 Testa Rossa. It's an 'extreme, two-seater, open-top sports barchetta,' says Maranello.

Millions of Ford vehicles recalled for engine-fire risk are still unrepaired

About 8.4 million Ford vehicles that can possibly catch fire remain on the road because of lack of owner information even after the largest U.S. safety recall ever, regulators said Thursday. The National Highway Traffic Safety Administration urged owners of the 14 million vehicles recalled between 1999 and 2009 for leaky cruise-control switches to take their unrepaired vehicles in to dealers.