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Volkswagen Tops Satisfaction Table

ONE of the most respected customer satisfaction surveys is out, and cars made by German-owned manufacturers are the most satisfying – that’s according to a poll of more than 15,000 motorists. German vehicles took seven of the top 10 places in a customer satisfaction table compiled by What Car? and marketing information services company JD Power.

Volvo S60 L plug-in petrol hybrid heading for Beijing Motor Show

The Volvo S60L Plug-in (pictured) heading for Beijing The Volvo V60 Plug-in is already doing good business for Volvo – despite a price tag of £50k – but the V60 plug-in is a diesel hybrid which doesn’t suit all markets. So Volvo are ploughing ahead with a petrol engine based plug-in hybrid with the debut at the Beijing Motor Show next week of the Volvo S60 L Plug-in, a petrol hybrid version of the long wheelbase S60. At first glance the S60 Plug-in looks just like its regular ICE sibling, but under the skin sits a 2.0 litre Drive-E petrol engine with 238bhp and 258lb/ft of torque – which drives the front wheels – and a 68bhp electric motor with 147lb/ft of torque that can drive the rear wheels, which can be recharged in 4.5 hours.

Volkswagen UK’s dealer showrooms get a revamp

It’s an interesting exercise to ponder on the future of main dealer showrooms as the world moves more and more towards an online buying experience. Are car showrooms a relic of the past or the perfect way, still, to showcase the offerings from a car maker? Volkswagen are taking no chances on the future and have already rolled out their ‘Digital Showrooms’ across the dealer network where staff get iPads and advanced web tools to try and bring the on-line and off-line worlds in to a workable intersection, and offer customers virtual product that wouldn’t otherwise be available on show.