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• About Us
• Payment
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• Terms
• Returns

About Us

The Capital Auto Group is committed to providing quality OEM parts and accessories to our customers with the highest level of customer service and competitive prices. We have been in business for over 30 years and represent over 15 manufacturers of automobiles, motorcycles, and powersports. Please feel free to contact us with any questions on any item listed and feel free to have us verify fitment by providing your VIN. Our customer service team can be reached toll free at (844) 278-6269 or locally in NC at (919) 713-5088.

• About Us
• Payment
• Shipping
• Terms
• Returns

Payment

All payments are processed through PayPal and are due at time of purchase. Please feel free to contact Capital Parts with any questions regarding payments. Our customer service team can be reached toll free at (844) 278-6269 or locally in NC at (919) 713-5088.

• About Us
• Payment
• Shipping
• Terms
• Returns

Shipping

Capital Parts offer free standard shipping on all orders to the contiguous United States, as well as expedited shipping options. Shipping costs are not refunded on any returns. Please see all options and pricing at checkout. Our customer service team can be reached toll free at (844) 278-6269 or locally in NC at (919) 713-5088. 

• About Us
• Payment
• Shipping
• Terms
• Returns

Terms

Capital Parts currently accepts PayPal as the only form of payment. All returns must comply with our Return Policy which is found at the Returns tab. All returns are subject to a 20% restocking fee. Shipping costs are not refunded. NC state tax will be added to all orders from NC. Please feel free to contact Capital Parts with any questions on any of our policies. Our customer service team can be reached toll free at (844) 278-6269 or locally in NC at (919) 713-5088.

• About Us
• Payment
• Shipping
• Terms
• Returns

Returns

All returns must be authorized prior to being shipped back . Please contact customer support by calling us at (844) 278-6269 . No returns on any electrical parts. No returns on any paint to match parts that have been sanded, primed, or painted. No returns on any parts that have been installed and/or altered. No returns on any item not returned in original packaging. No returns on any item where part number is torn, written over, marked out, altered, or illegible. No returns on any liquids, fluids, or touch up paints. No returns on orders older than 30 days. A 20% restocking fee will be applied to all and any returned items . There will be no returns on any Ford Racing, Roush, Steeda, JLT, Street Scene, Boomerang, VMP Tuning, or West Coast Wheel Accessories parts.No exceptions. 
Please read return instructions carefully. We are not responsible for refunds for any expedited shipping costs or return shipping costs. Failure to follow return instructions will result in no refund. Our customer service team can be reached toll free at (844) 278-6269 or locally in NC at (919) 713-5088.