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Welcome to Titan Engines! To make your purchase as simple and easy as possible, please refer to the store policies listed below. After winning an item in auction or completing a Buy It Now purchase, you have two check-out options: |
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Check-Out Now! Click the Pay Now button at the top of this listing to immediately proceed with our checkout and payment process. Please note that the Pay Now button is ONLY available after winning an auction or completing a Buy It Now purchase. Check-Out Later If you do not choose to Check-Out now, you will be notified by eBay via e-mail that you are the winning bidder. There is no need to contact us to arrange payment. We will automatically send you an e-mail within three hours of an auction closing. Our message will contain a link to our simple and secure checkout system, where you will be able to quickly and conveniently pay for your purchase. You may also continue purchasing additional items from our auctions or eBay store. You have 3 days from the end of the first purchase to add additional items to your order. Make sure all of your auctions have ended prior to checking out. All of your purchases will be consolidated into one checkout! |
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Payment We accept the following forms of payment.
 To pay with a credit card call our office: 888.477.8006 Payment must be received within 3 business days of the purchase. Once payment for an order is received the product will generally be shipped the same day. Weekends and federal holidays excluded; items will be shipped the next available shipping day. |
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Sales Tax For shipments to Florida addresses, we are required by State law to collect 6.5% Sales Tax. |
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Shipping Shipping Charge covers the 48 Continental United States ONLY. To ship to Hawaii/Alaska/Puerto Rico/Canada you must use a valid credit card, and the buyer must agree to pay for 100% of the acquired shipping costs. These areas do not qualify for the flat shipping rate. To ship INTERNATIONALLY contact us for a quote; any countries' duties and taxes will not be included. APO/FPO Delivery PayPal Confirmed Addresses Only Items Will be Shipped by UPS or FedEx Ground on the Same or Next Business day of receiving full payment Actual shipping time usually takes between 2-7 shipping days; depending on location. If you do not receive your items in 7 shipping days contact us and we will locate your order. We use UPS for all of our Continental USA shipments. Your shipping address and billing address are needed before any shipment can be made. Shipments MUST be inspected at the time of the delivery for damage. If a freight claim is not filed then we can not do anything. Contact us to do a freight claim immediately if damage is noticed. Returns We offer a 30 day money back guarantee for any reason should you not be happy with your purchase. Simply return the item within 30 days and we will refund you full amount less shipping and ebay fees. Please contact us to obtain your return authorization or RMA number. Any packages returned without a RMA will be refused. Refunds will be issued once items are inspected and processed through our warehouse, this usually takes around 3-5 days. Items must be returned the way they are received well packaged in original manufacturers packaging and contain everything that was originally provided. Should items be returned and be not able to resell as new a full refund will not be given. |
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Customer Service Please contact us at 888-477-8006 or via email using the "Ask Seller a Question" link from this listing. Emails are normally answered within 24 hours, not including weekends or holidays. |
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