We strive to ship your items as quickly as possible. Once payment is confirmed, most items will be shipped on the same business day. However, please note that some items may require up to 1 business day for handling.
All orders are shipped via Australia Post with the following options:
Standard Shipping (Australia Post - Parcel Post): Delivery typically takes between 2–4 business days.
Express Shipping (Australia Post Express): If you select and pay for express shipping, delivery will take 1–3 business days.
Please note that delivery times may vary based on your location and any delays with Australia Post. We will provide tracking information once your order has been dispatched.
We offer a 30-day return policy on all items. To be eligible for a return, the item must be in its original packaging, unused, and in the same condition that you received it.
Conditions for Return:
The return must be initiated within 30 days of the purchase date.
The item must be in its original, unused condition, with all packaging intact.
Return Shipping:
If you are returning an item due to a change of mind, you will be responsible for covering the cost of return shipping.
We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value, as we cannot guarantee receipt of your returned item.
Return Approval:
We reserve the right to inspect the returned item and to decline a return if it does not meet the above conditions. In some cases, we may reject a return at our discretion.
We offer a 12-month warranty on all products in line with Australian Consumer Law. This warranty covers any manufacturing defects or faults that occur under normal use.
Warranty Period: 12 months from the date of purchase.
Coverage: Manufacturing defects or faults. This does not cover accidental damage, misuse, or normal wear and tear.
Claims: If an issue arises, please contact us with your proof of purchase and details of the fault. We may request photos or other evidence.
Remedies: Depending on the fault, we will offer a repair, replacement, or refund in accordance with Australian Consumer Law.
Exclusions: This warranty does not apply to products damaged by improper use or installation, accidents, or unauthorized modifications.
