Kuryakyn Pet Palace 4199 on 2040-parts.com
Springfield, Ohio, United States
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NEED IT QUICK? WE GET IT TO YOU FAST
Why buy from MDC?? Aside from our excellent customer service we get you your item fast....how fast? Most of our shipments hit our customers doors within 24-72 business hours*. We utilize our suppliers warehouses throughout the US to get your item to you ultra fast. Live in the West coast? East coast? Midwest? South? North? Doesn't matter, we have shipping locations from Maine to California! Just click buy it now and see for yourself!
*Not every item is available in everyone of our shipping warehouses, average delivery time in 1-3 business days but on rare instances may take up to 6 business days depending on time of day purchased and your locations. Please message us before purchasing if you are on a time crunch to make sure we can accomodate you!
All returns MUST be unmounted and in the original box/packaging All returns MUST be pre-authorized by MDC All returns MUST be pre-authorized within 30 days of delivery If you have mounted or used your item any issues with the item after that time are warranty issues and must be handled by the items manufacturer unless we are given authorization from them to take the item back. WE DO NOT PAY FOR RETURN SHIPPING ON NON-US SHIPPING REGARDLESS OF THE REASON--SORRY We DO pay for any return costs for US 48 state shipments if the item arrives damaged, or is incorrect If you decide you do not want your item any longer or you order it incorrectly you will be responsible for paying the shipping back to us If you decide you do not want your item any longer or you order it incorrectly the refund will be minus a 10% restocking fee If you order an item incorrectly and want to exchange it you will be responsible for shipping of the item back to us and shipping of the new/correct item to you(pls message us for costs) but we will wave the 10% restocking fee if exchanged
We generally ship orders until 1PM EST, sometimes later depending on sales volume at the time. We add tracking on every order via ebay. You should recieve an automated message from ebay with the tracking info once its added or you can always look under the order details to see if its added. Because we drop ship most of our items tracking is not available to us until late the day the item ships and is added at that time so please be patient. Please contact us prior to opening a return or claim on ebay or paypal. We pride ourselves on customer service and will take care of you. Any open claims effect our status on ebay and discounts we recieve that allow us to offer these great prices to our customers. We are currently only available via ebay message but we respond to every message within 24 business hours or less.
Most items are shipping via the ebay global shipping program. We ship your item to Ebay's global shipping center here in the US then they forward it onto you. You will recieve tracking along the way however it is not as detailed as most and will not show it moving step by step. Please be patient, most shipments take 7-10 business days to arrive. Some items are shipped in 2 packages via the global shipping program and often arrive 1-2 business days apart. Both tracking numbers will be visible under the order details. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.” “We do not mark merchandise values below value or mark items as ‘gifts’ – US and International government regulations prohibit such behavior
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