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Cadillac plans dealer, consumer support for CUE infotainment system

General Motors is taking a page from Apple's Genius Bar tech-support program as its Cadillac brand rolls out a new infotainment system. GM is requiring Cadillac dealers to designate two employees as certified CUE specialists--one in sales, the other in service--as experts to walk customers through the system known as the Cadillac User Experience, or CUE. GM also plans to hire 25 service representatives that it will scatter across its largest markets to field questions from both dealers and customers.

Saab deal no longer valid says Pangda Chairman. The end of Saab?

Saab deal with China not valid says Pangda Chairman Update 10 am 12/10/11: Saab & Pangda have issued a statement about this story and say that the reports of the Saab deal with Pangda and Youngman as being no longer valid are “…based on a misunderstanding”. Whatever that means. Yesterday there was yet more speculation that Saab will be declared bankrupt as real doubt about the deal with Chinese companies Pangda and Youngman started to surface.

New 2013 Nissan Note gets more appealing

The new Nissan Note has turned in to a Ford Fiesta basher as Nissan turn the Note from a boring little MPV in to a convincing small hatch. We did think the Invitation would be watered down to produce a slightly titivated new Note for production, but much of the style has found its way through in to the new Note – which we first saw in the JDM Nissan Note last summer – and the Note now looks set to take on proper compact hatches like the Ford Fiesta. The nose of the new Note is now more convincing – with new headlights and grill – and the doors get a great big feature crease that looks like a giant smoothing iron has stamped its mark, although Nissan say it’s a ‘Squash Line’  whose ‘angles were inspired by the flight of a fast moving squash ball travelling around a court’.