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Jaguar tops J.D. Power Survey in the US

Jaguar tops the US JD Power Survey for luxury cars in 2009 This year’s J.D. Power survey in the UK saw Lexus winning out, but it’s a different story on the other side of the Pond, where Jaguar have come top of the crop for the Luxury Sector followed by Cadillac, with Lexus, Mercedes and Land Rover filling up the top five. So the Brits (well, Indians) have taken two of the top five slots in what is probably the most influential car ownership survey around.

Skoda number one for customer service

There’s seemingly no end in sight for the rise and continued rise of the Skoda brand. Fresh from the Superb and Yeti being named as the UK’s top two most satisfying cars to own, Skoda has now been named the number one automotive brand for customer service. The company topped the automotive tables in July’s UK Customer Satisfaction Index Summary (UKCSI), produced by the Institute of Customer Service.

NO Jaguar SUV says Ian Callum

NO Jaguar SUV says Ian Callum Jaguar design boss Ian Callum has stated that Jaguar are NOT planning an SUV but could build a crossover. Ever since Jaguar’s Brand Director Adrian Hallmark said that Jaguar needed a crossover there’s been much speculation (from Cars UK just as much as elsewhere, we confess) that a Jaguar SUV is in the planning, despite Land Rover’s pre-eminence in the field. But it looks like we should have listened more carefully to Adrian Hallmark, who actually said Jaguar “…need a crossover and we need to stop being a saloon-based company.” We all leapt on the ‘stop being a saloon-based company’ bit as confirmation an SUV is planned when Adrian actually meant a crossover and not a full-blown SUV.