New - Denso W16epr-u11 Spark Plug *read Description* *look At All Photos* on 2040-parts.com

Greeting to all of our fellow Ebayers!

Due to some recent events involving some insincere buyers, and several scamming / extortion transactions, we have come to the conclusion to update and modify our purchase and returns policies.

They are as follows:

Returns Policy

·         Exchanges or refunds will be processed once the original item is returned to the warehouse and inspected, depending on the item we are selling a detailed report including pictures will be created before shipping.

·         If an item does not function properly or is different as described, please contact us, within 48 hours of receipt and we will make arrangements to exchange the product. If an item is not available, we will refund your total payment.

·         Shipping fees will not be reimbursed for shipments refusals.

·         If a return happen because the carrier made the maximum attempts and not did succeed, the fee charged to us will be deducted from the processed refund after we receive the package.

Shipping Info

·         We ship all orders within 1 – 2 business days after payment clears.

·         We choose the shipping carrier otherwise we are contacted for a specific carrier (USPS or UPS).

·         We only ship to locations within the contiguous United States (48 mainland states).

·         We ship to PO Boxes or APO/FPO addresses, subject to an insurance request depending on the item.

·         We combine the shipments for multiple purchases, otherwise someone requested to do separate.

·         We accept pick-ups once we are contacted for an arrangement, we choose only public places, and we don’t do it in isolated places or fallow any suggestions.

·         Depending on the item, they can be wrapped on bubble wrap, paper, Styrofoam or molded cardboard.

·         In case you receive any opened package, please, refuse that package and contact us the sooner you can, that way you will not be responsible for any missing item or damage package.

·         All items must be shipped to the billing address of the PayPal confirmed address used for purchase.

Payment

·         We accept PayPal only.

·         Payments follow the EBay policy.

·         After a few days of a “no payment” EBay automatic system will open a no payment case, give it a few days to correct that,  excessive unpaid items on a buyer's account may result in range of actions, including limits or loss of buying privileges.

Product Conditions

New

·         A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. See the seller's listing for full details.

New other (see details)

·         A new, unused item with absolutely no signs of wear. The item may be missing the original packaging, or in the original packaging but not sealed. The item may be a factory second or a new, unused item with defects. See the seller's listing for full details and description of any imperfections.

Manufacturer refurbished

·         An item that has been professionally restored to working order by a manufacturer or manufacturer-approved vendor. This means the product has been inspected, cleaned, and repaired to meet manufacturer specifications and is in excellent condition. This item may or may not be in the original packaging. See the seller's listing for full details.

Seller refurbished

·         An item that has been restored to working order by the eBay seller or a third party not approved by the manufacturer. This means the item has been inspected, cleaned, and repaired to full working order and is in excellent condition. This item may or may not be in original packaging. See the seller's listing for full details.

Used

·         An item that has been used previously. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or store return that has been used. See the seller's listing for full details and description of any imperfections.

For parts or not working

·         An item that does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. See the seller's listing for full details.

Customer Care:

• Our customer service team is available Monday - Friday between 8:00am and 6:00pm EST.
• After your payment clears, we e-mail you an order confirmation and invoice.
• We e-mail an order shipment confirmation and link to the UPS tracking system.
• If you do not receive these emails or for general questions about the item, please contact us.