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Porsche whiffs on customer care

Porsche is making a mistake that could take years—and millions of dollars—to fix, and you might not even be aware of it. Well, that is, until now. The mistake started with Porsche 911 and Boxster models sold in the U.S.

2013 Belgian Grand Prix: Hamilton pole for Mercedes

Lewis Hamilton (pictured) takes pole for Mercedes in the 2013 Belgian Grand Prix The F1 circus returns this week after its summer holidays, but it’s business as usual for Lewis Hamilton after a cracking lap in final qualifying saw him take pole position for tomorrow’s Belgian Grand Prix at Spa-Francorchamps. For a while it looked like Force India’s Paul di Resta would score his first ever pole as he took to final qualifying with his car on intermediate tyres whilst all the rest started on dry tyres. As the rain started to fall, di Resta put in a time that looked unbeatable as the rest of the final qualifiers struggled to put their power down.

BMW's quirky new i3

The side view of the new BMW i3 electric vehicle takes some getting used to, with no two windows the same size or shape. The i3 is high-waisted through the front door and then there's a notch for a taller rear-passenger window and the rear-hinged rear door and a narrow, tapering window at the rear quarter. Yet when you look at the underlying structure -- made of carbon-fiber-reinforced plastic -- an innovative choice for a mass-produced car -- there's a giant side opening from front to rear.