Shipping

Return Policy

(1) Before any returns or exchanges, please contact our customer service; please inform us the item number, eBay user ID, specific description of damage/problem and clear explanation of your reason. We stand behind every item that we sell and will do our best to assure that you are satisfied. When you are not 100% satisfied, please email us first and we will do our best to make you happy. 

(2) If you still want to return your purchase, ship the item(s) back to us and we will refund your original purchase price. All returns must include all original items undamaged, in re-saleable condition, all original packaging including manuals, warranty forms, etc. Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred shipping products back. After we have received the package and the item is in a resalable condition, a full refund will be issued.

Contact us

We are here to help. We welcome all your enquiries and comments, please feel free to contact us at anytime.

Due to the difference of time zone between China and your location, sometimes the reply to your message will be delayed with 6-10 hours. We respond to messages Monday-Friday during regular business hours, and most messages are replied within 1-2 business days. Please be patient! Thank you!