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GM improves, Toyota slips as industry sales decline eases

Ford, Honda and General Motors posted their smallest sales declines of the year in April, while Nissan and Toyota had their largest, as the industry improved from depressed levels of February and March. Drops of 33 percent at Ford Motor Co. and GM were in line with analysts' forecasts, as was American Honda's 25.3 percent slide.

JUNKER KEEPER: Federal database tracks totaled vehicles, clunkers

First, it was the hurricane-damaged used cars flooding the market. Now, it’s the clunkers turned in--and supposedly junked--as part of the federal Cars Allowance Rebate System “cash for clunkers” program. Following Hurricane Katrina, cars declared as total losses in one state were able to get clean titles in other states and were resold to unsuspecting consumers.

Skoda number one for customer service

There’s seemingly no end in sight for the rise and continued rise of the Skoda brand. Fresh from the Superb and Yeti being named as the UK’s top two most satisfying cars to own, Skoda has now been named the number one automotive brand for customer service. The company topped the automotive tables in July’s UK Customer Satisfaction Index Summary (UKCSI), produced by the Institute of Customer Service.