The Randy Marion Auto Group was established in September of 1990. After many months of preparation, starting with Chevrolet awarding us with a franchise, we purchased McKnight Pontiac-Buick Co. to come up with what we feel to be the perfect combination of brands including Chevrolet, Buick, GMC, Subaru, Isuzu, and official Cadillac Dealer! We have quickly built a reputation for friendly sales, reliable service, quality workmanship and dependability. Service to our customers and hard work are the ingredients that shaped our success in the early years and continue to be of values now in 2013. We have been proudly serving the greater Charlotte-Lake Norman area for twenty three years. We have locations in Mooresville, Huntersville, Statesville, and Hickory, and are growing every day. Our Parts Department is staffed with knowledgeable and courteous employees, among them there is a combined 70 plus years of parts experience and over a million dollars of inventory available ready to ship today!

Thank you for shopping with us. Please find our policies below.

If you have any other questions, please don't hesitate to contact us.

• In stock orders ship within 24 hours.
• Weekend orders will be processed the next business day.
• If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
• Depending upon location, ground shipments usually take 2-7 days.
• Your order may be shipped Overnight for an additional cost.
• Oversized shipments will be additional; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for ground and oversize orders.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
• We do not ship internationally.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
• We do not ship COD orders.

• Contact us to arrange for any returns.
• A copy of the invoice will need to be included with the return.
• There is a 25% restocking fee charged against all returned parts.
• Parts must be resaleable and in the original packaging.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Electrical parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Return request need to be within 30 days of receipt.

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.